J.Crew Switching Canada to Borderfree

Currently, Canadians can shop J.Crew’s clothing using a similar method as Americans, with the exception that prices include duties charged.  While the prices are in US dollars, we enjoy the same (or similar) coupon codes at the same time.  However, all this is about to change.  This morning (July 29, 2015), I received an email from J.Crew notifying that they will be switching Canada to Borderfree, a third party managed payment system also used by Ann Taylor, Saks, Nordstrom and others.

JCrew Canada Shopping, JCrew, ecommerce, borderfree, international shipping

Partial screenshot of today’s email

Borderfree does have one advantage.  Prices are listed in Canadian dollars. However, we will not know the duties charged until checkout.  And chances are, the total price might be higher than in store.  And because it’s third party, I think we’re going to see fewer online discounts.  Instead, I will get emails from J.Crew notifying me about in store only sales, like I do with Ann Taylor and LOFT.  As a petite woman, petite sizes are preferred and if an item is available in petite sizes, I’ll order it via the web.  Petite sizes are shorter and often narrower than regular.  And for some reason, J.Crew, unlike Banana Republic, Ann Taylor and its competition, DOES NOT offer petite sizing in stores.  They did at one point, but that was long before they came to Canada.  So yep, fewer sales unless Borderfree offers them.

I understand that this probably has to do with the Canadian dollar being lower.  And every other country J.Crew ships to is on Borderfree.  However, I kind of like things the way they are now (though ideally, they’d have an actual Canadian online store like Banana Republic and the other Gap Inc. owned stores do).  At least the sales (generally) match stores (save for ones that are online-only).  Oh well, at least the duties are calculated when you pay.  Anthropologie and 7 for All Mankind do not do that.  How stupid.

About Cynthia Cheng Mintz


Cynthia Cheng Mintz is the founder and webitor-in-chief of this site and the petite-focused site, Shorty Stories. She has also written for other publications including the Toronto Star and has blogged for The Huffington Post. Her first novel, Aspirations, was published in 2007. Outside of writing, Cynthia researches and advises philanthropic ideas for family funds and foundations and also volunteers.

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